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Case Study: Feb. 27, 2008 |
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Keeping the car buyers happy...
When an automotive manufacturer saw that service at some dealerships was under performing resulting in a poor reputation in the marketplace, the company needed a way to instantly monitor customer feedback on service to understand the problems and instantly address them. The answer, according to BTVPlus was to install a customer satisfaction monitoring system to gather feedback on customers as the departed the services area.
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MEMBER TESTIMONIAL
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| "We are very excited to be a part of this organization, which is addressing the needs of a billion dollar industry."
Greg Weaver
Manager, Digital Signage Networks
Microspace Communications Corp. |
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